Written by
Clara Bennett Appliance Care EditorPublished September 3, 2026Updated October 20, 2026
Content status:
Verified
Error codeRELAY 5 BROKEN
ApplianceBlast Chiller
Quick answer
The electronic board of a U-Line blast chiller detected a failure on relay 5. The manual says to call service.
Model compatibility: U-Line reuses codes across series and model years, so RELAY 5 BROKEN may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The electronic board detected a failure on relay 5; call service.
If your U-Line blast chiller flashes RELAY 5 BROKEN, the control board is telling you that relay 5 has failed. Under the manual’s instruction you call service.
Series involved
This alarm is listed for the touch screen controller on UCBF532, UCBF432, UCBF632, then UCBF659 and UCBF559.
Checking the alarm
Touch the ALARM tab during or after a cycle to view recorded alarms. Relay alarms are numbered, so make a note of the exact number. Unplugging the unit before any hands-on work is sensible, but relay faults are for a technician.
Related alarms
RELAY 1 BROKEN: relay alarm for a different output on the board
RELAY 3 BROKEN: also numbered, same kind of board failure
Calling for service in Los Angeles
U-Line blast chiller owners in Los Angeles can call (310) 879-5776. Tell us the code, the model number and what you tried, and we will take it from there.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your U-Line appliance?
Book a specialist visit for a clear estimate and approval before any repair.
U-Line products are compact, built-in, and often visually similar across generations. Effective repair starts with the exact model, the symptom you can…