Written by
Clara Bennett Appliance Care EditorPublished September 3, 2026Updated October 20, 2026
Content status:
Verified
Error code11 / E11
ApplianceIce Maker
Quick answer
Code 11 is the displayed E11: tray or reservoir water level high, with a service notice sent to the app.
Model compatibility: U-Line reuses codes across series and model years, so 11 / E11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Displayed form of E11: water level (tray or reservoir) high; a service notice is generated in the app.
11 on a U-Line ice machine is the displayed form of E11. It reports that the water level in the tray or reservoir is high.
Which machines
The UHNB315 nugget ice machine and the UOCP115 outdoor clear ice machine, in their current versions.
Service notice
E11 also generates a service notice in the app, because the machine is not producing enough ice to empty the reservoir. Call service if the code keeps appearing.
Call (310) 879-5776 for a U-Line ice machine in Los Angeles. It helps to have the code, the model number and the app notice in mind when you phone. See ice maker repair.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your U-Line appliance?
Book a specialist visit for a clear estimate and approval before any repair.
U-Line products are compact, built-in, and often visually similar across generations. Effective repair starts with the exact model, the symptom you can…